What are the single-session prices?
S$96 per session until 30 November 2026. From 1 December 2026, the rate is S$108 per session. Venting, Healing, and Coaching have the same rate and last up to 2.5 hours each.
How does the five-session package work?
Pay S$480 upfront for five sessions, equivalent to S$96 per session. The package is valid for six months from the first session. WhatsApp check-ins are included until the fifth session is completed or the package expires, whichever comes first. From 1 December 2026, this saves S$60 compared with five S$108 single sessions. It is recommended for newcomers wanting ongoing work, without promising a fixed outcome or number of sessions needed.
What if I stop my package early?
Completed sessions are recalculated at the individual-session rate agreed when you purchased the package. The remaining balance of your S$480 payment is refunded. For example, with an agreed S$108 individual rate, stopping after two completed sessions leaves a refund of S$264. Any session already counted under the late-cancellation or missed-appointment policy remains used.
What does membership include?
S$100 per month includes one personal session and WhatsApp check-ins during the paid membership period. There is no minimum commitment. Cancel to stop future renewals. Each monthly session credit remains valid for three months from its issue date, including after cancellation. Check-ins end when the paid membership period ends.
What are WhatsApp check-ins?
Five-session packages and active memberships include WhatsApp check-ins: brief updates, follow-up questions, and practical suggestions. Please allow one to two days for a reply. These are not extended therapy sessions or continuous back-and-forth messaging. Single-session bookings do not include ongoing check-ins; appointment enquiries are welcome.
How do I confirm a booking?
Message Kuna to agree on an appointment and pay in advance to confirm it. PayNow is the standard advance-payment method. Cash is accepted when arranged and paid beforehand. Sending an enquiry alone does not reserve or confirm an appointment.
What if I cancel or reschedule?
Please give at least 24 hours’ notice. For timely cancellations, a single-session payment remains as booking credit; package and membership session credits are retained with their existing expiry dates. Confirm the replacement appointment directly with Kuna.
What if I cancel late or miss my appointment?
With less than 24 hours’ notice, or if you miss the appointment without notice, the prepaid session fee is retained. For packages and membership, one session is deducted. You are not charged twice. Genuine emergencies may be considered individually.
What if Kuna cancels?
You can arrange another appointment or request a refund of the affected session. Any deducted session credit will be restored.
Is there an additional fee for home visits?
Yes. A home visit or session at your chosen location costs an additional S$30 per visit, including package and membership visits. The introductory Coffee Session itself is free. Confirm meeting arrangements with Kuna.